Let the reviews speak for themselves
Read unfiltered, unedited reviews on all cleaners working through LocalMaid.
- Punctuality 5
- Professionalism 3
- Follows instruction 4
- Attention to detail 1
- Time efficiency 3
Overall we're disappointed with the service. The following items need to be done by us on top of this now:
- Vacuuming (quite a bit of debris, saw dust, and other stuff under couch that wasn't vacuumed at all). I'm guessing she used the power cleaning vacuum head along the edges of the floor but didn't swap to the edge tool to more carefully get the edges of the carpet. Swapping to this tool would have done a much better job here I think.
- Cleaning the trim between the carpet and the floor. Around every screw hole quite a bit of dirt and hair accumulated. A quick and light scrub would have removed this.
- There's a noticable large coffee stain drip down one wall under the dining table. The coffee pooled on top of the baseboard beneath it. That wasn't cleaned.
- The baseboards all require a really good wiping with a wet cloth. We'll have to do this ourselves.
When Malladee arrived, she noted she most certainly should not require the full 4 hours. So I'm surprised these things weren't more carefully done given she had ample time.
- Vacuuming (quite a bit of debris, saw dust, and other stuff under couch that wasn't vacuumed at all). I'm guessing she used the power cleaning vacuum head along the edges of the floor but didn't swap to the edge tool to more carefully get the edges of the carpet. Swapping to this tool would have done a much better job here I think.
- Cleaning the trim between the carpet and the floor. Around every screw hole quite a bit of dirt and hair accumulated. A quick and light scrub would have removed this.
- There's a noticable large coffee stain drip down one wall under the dining table. The coffee pooled on top of the baseboard beneath it. That wasn't cleaned.
- The baseboards all require a really good wiping with a wet cloth. We'll have to do this ourselves.
When Malladee arrived, she noted she most certainly should not require the full 4 hours. So I'm surprised these things weren't more carefully done given she had ample time.
Malladee M:
I’m so sorry that you’re not pleased with the cleaning job. 3 years ago - Kamloops
LocalMaid Team - 3 years ago - Public
Yay! We have added a new cleaner in Vernon. Welcome Brittany D! They are working diligently on adding their availability and updating their settings to help our clients. Visit the booking page over the next couple days to book with them.
- Punctuality 5
- Professionalism 5
- Follows instruction 5
- Attention to detail 5
- Time efficiency 5
Lori was wonderful, best cleaning ever! Thank you!
- Punctuality 5
- Professionalism 5
- Follows instruction 5
- Attention to detail 5
- Time efficiency 5
Really appreciated that her booking and availability were flexible. She was perfectly on time, brought everything with her, and she managed to get everything I ask for done in just two hours (and she did it very nicely).
I loved walking in and see the wood floors sparkling ☺️ - very happy with her service. We would definitely book with Jillian again!!
I loved walking in and see the wood floors sparkling ☺️ - very happy with her service. We would definitely book with Jillian again!!
- Punctuality 5
- Professionalism 5
- Follows instruction 5
- Attention to detail 5
- Time efficiency 5
Awesome thanks . Recommended
LocalMaid Team - 3 years ago - Public
Yay! We have added a new cleaner in Kelowna. Welcome Jamie M! They are working diligently on adding their availability and updating their settings to help our clients. Visit the booking page over the next couple days to book with them.
- Punctuality 5
- Professionalism 5
- Follows instruction 5
- Attention to detail 5
- Time efficiency 5
Perfect thanks . My favourite cleaner . Highly recommended
- Punctuality 5
- Professionalism 5
- Follows instruction 5
- Attention to detail 5
- Time efficiency 5
Lori did a marvellous job! We appreciate her service, very much
Chellsa H:
Thank you Michelle! It's a pleasure to clean for you! 3 years ago - Kelowna
- Punctuality 5
- Professionalism 5
- Follows instruction 5
- Attention to detail 5
- Time efficiency 5
Excellent thanks , would hire again .
Drew R:
Thank you Suzanne 😊 3 years ago - Kelowna
LocalMaid Team - 3 years ago - Public
Yay! We have added a new cleaner in Kamloops. Welcome Sandra B! They are working diligently on adding their availability and updating their settings to help our clients. Visit the booking page over the next couple days to book with them.